Trekking & adventure operator, Nepal
Kathmandu Trails
The challenge
Bookings arrived by email and WhatsApp, and departures were tracked on a shared spreadsheet that regularly oversold peak-season treks.
What changed
Live capacity per departure ended overselling, and agents now book their own seats against net rates and a prepaid wallet.
- 68%
- of bookings now self-serve
- 0
- oversold departures since launch
- 4 days
- from signup to first online sale